The Manager for Individual Giving at the Center for Jewish History will lead strategies to secure major gifts ($10,000–$25,000+) and drive sustainable philanthropic growth. This role focuses on cultivating high-net-worth individuals, managing a robust prospect portfolio, and achieving ambitious annual revenue targets while aligning donor interests with organizational priorities.

Salary: $85,000-$110,000

Responsibilities include, but are not limited to

• Manage a portfolio of 100–125 qualified individual prospects, executing tailored cultivation, solicitation, and stewardship plans.
• Personally raise $1M+ annually in Year 1 and $1.5M+ in Year 2 through outright gifts, pledges, and planned giving vehicles.
• Analyze donor capacity and affinity to prioritize opportunities for upgraded giving.

• Design engagement strategies for prospect pool, including private events, impact reports, and bespoke communications.
• Collaborate with executive leadership to identify new major gift prospects and pipeline development.
• Draft compelling proposals, case statements, and briefing materials aligned with funding priorities.
• Draft personalized acknowledgments and renewal communications to deepen donor loyalty.

• Maintain meticulous records in CRM system (e.g., Raiser’s Edge), tracking moves management, gift projections, and touchpoints.
• Monitor portfolio performance metrics to adjust strategies and maximize retention.

• Partner with executive leadership, program staff, and volunteer committees to align donor outreach with institutional goals.
• Serve as a liaison between donors and Center experts to help address inquiries and promote engagement opportunities.
• Support cross-departmental fundraising initiatives.

Qualifications

• 5+ years in major gifts, individual giving, or relationship-driven fundraising, with a proven track record of closing five- and six-figure gifts.
• Expertise in moves management, prospect research tools, and CRM platforms.
• Exceptional writing skills and superior storytelling ability to articulate impact and inspire philanthropic investment.
• Strategic thinker with resilience to thrive in a goal-oriented environment.
• Knowledge of or willingness to learn about Jewish historical narratives, NYC-based Jewish organizations, and cultural programming trends.
• Willingness to travel (15–20%) for donor meetings and events.
• Demonstrated ability to manage multiple projects with precision and meet deadlines.
• Stability in previous roles, demonstrated by 2+ years average tenure in past positions.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Manager for Community Outreach & Member Engagement at the Center for Jewish History will drive audience expansion, donor stewardship, and strategic partnerships to amplify the Center for Jewish History’s public impact. This role oversees the Raiser’s Edge CRM system, coordinates with external vendors to design direct mail and online campaigns, and coordinates collaborations with nonprofit organizations that align with the mission of the Center.

Salary: $85,000-$110,000

Responsibilities include, but are not limited to

• Oversight of the Center’s membership program and responsible for achieving annual revenue goals
• Coordinate with external vendors the design and execution of direct mail and online giving campaigns to acquire new members and reactivate lapsed donors, achieving annual audience growth targets.
• Collaborate with designers and copywriters to produce compelling print/digital materials aligned with brand guidelines.
• Work with frontline staff at the Center to promote membership onsite sales
• Coordinate with other departments to incorporate membership awareness and messaging throughout all aspects of Center activities
• Analyze response rates and ROI to refine segmentation and messaging strategies.

• Manage all activities related to meeting revenue targets
• Create and oversee membership department expenses and timelines
• Oversee workflows with external vendors (consultants, mail houses, designers) to meet deadlines and budget parameters.
• Facilitate internal communications between departments, ensuring alignment on outreach goals and timelines.
• Document processes for recurring initiatives (e.g., annual appeals, membership renewals).
• Support cross-departmental initiatives.

• Serve as primary administrator for Raiser’s Edge, ensuring accurate data entry, segmentation, and reporting for 100,000+ constituent records.
• Develop dashboards to track membership growth, campaign performance, and donor retention metrics.
• Create standard policies and procedures for Raiser’s Edge for accurate tracking of campaigns to ensure that reporting s comprehensive and trustworthy
• Develop and maintain queries and exports for campaigns and reporting
• Train staff on CRM best practices and troubleshoot system issues.

• Manage relationships with external organizations to share resources and cross-promote events.
• Create tailored stewardship touchpoints (e.g., impact reports, exclusive previews) to deepen member loyalty.
• Represent the Center at NYC arts/culture events to expand networks and identify partnership opportunities.

Qualifications

• 3+ years in museum/cultural marketing, public relations, or membership management, with a focus on data-driven campaigns.
• Advanced proficiency in Raiser’s Edge, including query-building, gift processing, and pipeline management.
• Exceptional writing skills, with samples of successful direct mail copy, newsletters, or grant proposals.
• Knowledge of NYC arts and culture ecosystems, including key institutions and community stakeholders.
• Proven ability to manage multiple projects with competing deadlines.
• Stability in previous roles, demonstrated by 2+ years average tenure in past positions.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Manager of Special Projects at the Center for Jewish History will provide high-level support to the offices of the President, CEO, and AVP, ensuring seamless coordination of fundraising, outreach, and institutional priorities. This role combines project and office management, event execution, and operational oversight to advance strategic initiatives across the organization. The position demands exceptional organizational skills, discretion, and the ability to thrive in a dynamic cultural environment.

Salary: $55,000-$90,000

Responsibilities include, but are not limited to

• Act as a liaison between executive leadership and internal/external stakeholders, ensuring clear communication and follow-through.
• Interact with stakeholders and represent executive leadership as required.
• Manage calendars, scheduling, and preparatory materials for the President, CEO, and AVP, prioritizing fundraising and donor-related engagements.
• Draft correspondence, briefing documents, and presentation materials for high-profile meetings and donor pitches.
• Maintain meticulous records in CRM system (e.g., Raiser’s Edge), tracking moves management, gift projections, and touchpoints.

• Lead end-to-end execution of special projects, including focused fundraising campaigns, cross-departmental initiatives, and program launches.
• Plan and oversee logistics for donor cultivation events.
• Track project timelines, budgets, and deliverables, providing regular updates to leadership.

• Streamline day-to-day workflows across the executive offices, identifying opportunities for process improvement.
• Maintain confidential records related to donor and staff interactions, strategic plans, and institutional partnerships.
• Coordinate with finance and development teams to align project execution with budgetary guidelines.

• Partner with executive leadership, program staff, and volunteer committees to align donor outreach with institutional goals.
• Serve as a liaison between donors and Center experts to help address inquiries and promote engagement opportunities.
• Support cross-departmental initiatives.

Qualifications

• 3+ years of experience in academic, museum, or cultural fundraising, marketing, or operations, with a track record of managing complex projects.
• Superior writing and editing skills, demonstrated through proposals, reports, or executive communications.
• Proficiency in project management tools and CRM platforms (e.g., Raiser’s Edge).
• In-depth knowledge of NYC arts and culture organizations, including key stakeholders and funding trends.
• Stability in previous roles, with 2+ years average tenure in past positions.
• Ability to navigate competing priorities with diplomacy and discretion.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Coordinator of Member Engagement at the Center for Jewish History will advance our mission to preserve and share Jewish heritage by supporting direct mail strategies, strengthening donor relationships, and fostering meaningful connections with members. This role blends customer service, strategic communication, project management, and audience engagement.

Salary: $25/hour

Responsibilities include, but are not limited to

• Collaborate with consultants to support the development of direct mail and online campaigns to grow membership and highlight collections, exhibitions, scholarship, and public programs.
• Create compelling content for newsletters, donor updates, and event invitations that reflect the Center’s priorities.
• Track engagement metrics to refine outreach strategies and improve member retention.

• Coordinate timelines for membership drives, fundraising appeals, and stewardship activities.
• Collaborate with external vendors (printers, designers) and consultants to ensure timely, budget-conscious delivery of materials.
• Facilitate member benefits, including access to research resources, exclusive events, and educational programs.

• Draft personalized acknowledgments, impact reports, and renewal communications to deepen donor loyalty.
• Maintain accurate records in the Center’s CRM system, ensuring alignment with fundraising goals.

• Partner with internal teams (Collections, Research, Public Program) to align member engagement with institutional initiatives.
• Serve as a liaison between members and Center experts to help address inquiries and promote engagement opportunities.

Qualifications

• 2+ years in customer service, membership, development, or communications, preferably in Jewish cultural, academic, or nonprofit settings.
• Exceptional writing skills with experience crafting messages for diverse audiences, including donors and customers.
• Proficiency in CRM systems (e.g., Raiser’s Edge).
• Knowledge of or willingness to learn about Jewish historical narratives, NYC-based Jewish organizations, and cultural programming trends.
• Demonstrated ability to manage multiple projects with precision and meet deadlines.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Center for Jewish History, together with the Anne Frank House is seeking passionate and engaging Exhibition Experience Guides to support visitors to “Anne Frank The Exhibition” that opened in January 2025. We welcome applicants from all backgrounds who are committed to engaging public audiences with this important historical narrative.

About the Exhibition:
“Anne Frank The Exhibition” at the Center for Jewish History offers a powerful and immersive experience that brings to life the story of Anne Frank, her family, and the historical context of the Holocaust. Through a combination of original artifacts, multimedia displays, and interactive elements, the exhibition provides a deeply moving and educational journey for visitors of all ages.

Part-Time Exhibition Experience Guides for “Anne Frank The Exhibition” will play a crucial role in creating a welcoming and informative atmosphere for visitors as they move through the exhibition. The primary focus will be to respond to visitor inquiries and help orient guests in a way that facilitates meaningful engagement with Anne Frank's story. Part-Time Exhibition Experience Guides earn up to $20.00 per hour.

Salary: $20/hour

Responsibilities include, but are not limited to

• Welcome and orient visitors, ensuring a smooth and informative entry to the exhibition.
• Engage visitors, answer questions, and foster positive first impressions.
• Support the check-in process, providing visitors with necessary information for a fulfilling experience.
• Assist with daily organization of exhibition spaces.
• Be conversant in Anne Frank's story, the Holocaust, and the mission of the Center for Jewish History.
• Assist the exhibition team as needed.

Qualifications

• Excellent communication skills and ability to adapt to different age groups.
• Strong interpersonal skills with the ability to approach individuals or groups comfortably.
• Sensitivity in handling emotionally challenging subject matter with all audiences.
• Familiarity with Anne Frank's diary and its historical context.
• Retired teachers, young historians, actors with experience in historical interpretation or educational theater, and museum enthusiasts with experience in visitor engagement are encouraged to apply.
• Knowledge of best practices in visitor engagement and experience with interactive exhibition elements and multimedia displays is a plus.
• Bachelor's degree in History, Education, Museum Studies, or a related field preferred.

Physical Demands

• Ability to stand and walk for extended periods.
• Comfortable working in exhibition spaces with controlled lighting and sound environments.
• Ability to work effectively in a high traffic environment, interaction with a diverse range of visitors.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Center for Jewish History, together with the Anne Frank House is seeking passionate and engaging Exhibition Experience Guides to support visitors to “Anne Frank The Exhibition” that opened in January 2025. We welcome applicants from all backgrounds who are committed to engaging public audiences with this important historical narrative.

About the Exhibition:
“Anne Frank The Exhibition” at the Center for Jewish History offers a powerful and immersive experience that brings to life the story of Anne Frank, her family, and the historical context of the Holocaust. Through a combination of original artifacts, multimedia displays, and interactive elements, the exhibition provides a deeply moving and educational journey for visitors of all ages.

Part-Time Exhibition Experience Guides for “Anne Frank The Exhibition” will play a crucial role in creating a welcoming and informative atmosphere for visitors as they move through the exhibition. The primary focus will be to respond to visitor inquiries and help orient guests in a way that facilitates meaningful engagement with Anne Frank's story. Part-Time Exhibition Experience Guides earn up to $20.00 per hour.

Salary: $20/hour

Responsibilities include, but are not limited to

• Welcome and orient visitors, ensuring a smooth and informative entry to the exhibition.
• Engage visitors, answer questions, and foster positive first impressions.
• Support the check-in process, providing visitors with necessary information for a fulfilling experience.
• Assist with daily organization of exhibition spaces.
• Be conversant in Anne Frank's story, the Holocaust, and the mission of the Center for Jewish History.
• Assist the exhibition team as needed.

Qualifications

• Excellent communication skills and ability to adapt to different age groups.
• Strong interpersonal skills with the ability to approach individuals or groups comfortably.
• Sensitivity in handling emotionally challenging subject matter with all audiences.
• Familiarity with Anne Frank's diary and its historical context.
• Retired teachers, young historians, actors with experience in historical interpretation or educational theater, and museum enthusiasts with experience in visitor engagement are encouraged to apply.
• Knowledge of best practices in visitor engagement and experience with interactive exhibition elements and multimedia displays is a plus.
• Bachelor's degree in History, Education, Museum Studies, or a related field preferred.

Physical Demands

• Ability to stand and walk for extended periods.
• Comfortable working in exhibition spaces with controlled lighting and sound environments.
• Ability to work effectively in a high traffic environment, interaction with a diverse range of visitors.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. In your cover letter, explain your why you feel connected to Anne Frank's story. Applications without a cover letter will not be considered. No phone calls please.

The Visitor Experience Associate will join the Visitor Experience team at an especially exciting time at the Center, as we open Anne Frank: The Exhibition, a major new work from the Anne Frank House in Amsterdam, and Ruth’s Bookstore, our newly constructed gift shop. Under the supervision of the Manager of Visitor Experience, the Associate will play an integral role in welcoming thousands of new visitors through our doors, and ensuring the highest level of service for museumgoers, researchers, staff, and other guests.

Salary: $17.50/hour

Responsibilities

• Welcome all visitors to the Center at the front desk.
• Provide information to visitors on exhibitions, programs, the Reading Room and Genealogy Institute, membership and donations, the bookstore, space rentals, and other Center and partner offerings.
• Answer phone and email inquiries, and direct calls and emails to appropriate staff.
• Sell exhibition tickets on eTix in person, and reserve slots for group visits over the phone and email.
• Resolve problems in a professional and timely manner to ensure customer satisfaction.
• Greet guests of employees and inform employees of their guests' arrivals.
• Maintain a well-informed, working knowledge of current and upcoming exhibitions and programs.
• Assist with general administrative tasks including visitor statistic tracking, restocking supplies and print materials, and keeping the front desk organized and tidy.
• Sort and distribute incoming mail and prepare outgoing mail for Center and partner staff.
• Look up and update membership statuses on Blackbaud NXT.
• Support ticketing, coat check, and bookstore staff as needed.
• Direct traffic in the Lobby as needed, ensuring the efficient and safe flow of visitors.

Qualifications

• Proven experience in customer service or visitor experience.
• Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels.
• Ability to use computer software with ease and comfortability learning new software.
• Ability to remain calm and make effective decisions in a fast-paced environment.
• A passion for assisting members of the public and providing outstanding visitor support.
• Flexibility to work evenings, weekends, and holidays as required by front desk needs.

• Experience in a museum or cultural institution front desk or visitor experience role.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Knowledge of visitor experience trends, technologies, and best practices.
• Special interest in museums, cultural institutions, history, and/or Jewish culture.
• Familiarity with Blackbaud or other donor CRM software.

Physical Demands

The employee will need to sit or stand in one place for extended periods of time, use a computer, and communicate verbally. The front desk is wheelchair accessible, as are all floors and most restrooms in the building.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

The Coat Check Attendant is responsible for providing exceptional customer service by managing the coat check area, ensuring the safe and organized storage of visitors' personal belongings, and maintaining a welcoming atmosphere at the Center. This role is key in enhancing the visitor’s experience by ensuring that guests feel comfortable and that their personal items are securely stored while they enjoy the exhibits.

Salary: $17.50/hour

Responsibilities

• Greet visitors upon arrival and assist with the collection, tagging, and secure storage of coats, bags, umbrellas, and other personal belongings.
• Issue claim tickets to visitors upon check-in and retrieve items upon their return, ensuring each visitor receives the correct items.
• Maintain a friendly, welcoming, and professional demeanor to enhance the experience for all museum visitors.
• Monitor the coat check area to ensure items are safely stored and the area remains tidy and organized.
• Keep accurate records of checked items and promptly address any questions or concerns from visitors regarding their belongings.
• Follow all safety and security guidelines for handling and storing personal items, reporting any suspicious behavior or incidents to security personnel.
• Ensure the coat check area is clean and free of clutter, regularly tidying the space and organizing stored items.
• Assist with coat check services during special events or opening receptions, handling increased volume in a fast-paced environment.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• Previous experience in customer service or hospitality is preferred but not required.
• Strong communication and interpersonal skills, with a positive and friendly attitude.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently in a busy environment.
• Ability to remain calm and professional in a fast-paced setting.
• Availability to work flexible hours, including weekends, evenings, and holidays as required.

Requirements

• Ability to stand for extended periods of time.
• Light lifting required (assisting with coats and bags).
• Ability to bend and reach for storing and retrieving items as needed.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

This role offers an excellent opportunity for individuals passionate about art, history, and culture to play a crucial part in the guest experience for Anne Frank The Exhibiton, presented by the Anne Frank House in Amsterdam. Join our team and help visitors connect with the museum’s unique offerings while providing exceptional customer service.

Salary: $17.50/hour

Responsibilities include, but are not limited to

• Greet visitors upon arrival with a welcoming demeanor.
• Give visitors directions and instructions on procedures.
• Scan tickets and admit visitors into exhibit.
• Answer questions, provide information about the exhibit and the Center, and direct visitors to facilities.
• Manage traffic flow of visitors throughout the building and on the entry line into exhibit.
• Assist with crowd control during peak periods and support emergency response efforts as needed.
• Address ticketing and customer concerns with professionalism.
• Monitor the inventory of printed tickets, promational materials, and related supplies.
• Coordinate with other departments to ensure seamless guest service and satisfaction.
• Ensure compliance with museum policies and procdedures related to safety and security, monitor for concerning activity, and alert supervisor or Security team when necessary.
• Perform additional tasks and support the Visitor Experience team as needed, including coat check.

Required Qualifications

• Strong interpersonal and communication skills; ability to engage visitors professionally.
• Can-do attitude; willingness to work collaboratively, and support team members.
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Flexible availability, including weekends, evenings, and holidays as required.
• Hospitable and friendly with people of all backgrounds, identities, and abilities.

Preferred Qualifications

• Previous experience in customer service, retail, or ticketing.
• Basic computer skills, with experience in ticketing software or point-of-sale (POS) systems.

Physical Requirements

• Ability to sit or stand for extended periods, including outdoors in varying temperatures.
• Ability to work effectively in a high-traffic environment.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org. No phone calls please.